Shipping policy

Thank you for shopping with Peakpick.

This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after successful payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Coverage

Peakpick currently ships across most locations in India.

If we are unable to deliver to your location, we will notify you and issue a full refund if payment has already been received.

Delivery Time

Estimated delivery times:

  • Metro Cities: 3–7 business days

  • Tier 2 & Tier 3 Cities: 5–10 business days

  • Remote Locations: 7–12 business days

Please note that delivery timelines are estimates and may vary due to factors beyond our control.

Shipping Charges

We offer Free Shipping on all eligible orders across India unless otherwise stated on the product page.

Any applicable shipping charges will be clearly displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.

You can use the tracking information to monitor the status of your shipment.

If you do not receive tracking information within 5 business days of placing your order, please contact us.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Natural disasters

  • Incorrect shipping information provided by customers

  • Other unforeseen circumstances

Peakpick is not responsible for delays caused by third-party shipping carriers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided and the order has already been dispatched, Peakpick cannot guarantee successful delivery or recovery of the package.

Additional shipping charges may apply for re-delivery attempts.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the product and packaging.

If your package appears lost in transit, please contact our support team. We will coordinate with the shipping carrier to investigate the issue.

Order Cancellation

Orders may be cancelled before shipment.

Once an order has been dispatched, cancellation requests may not be accepted.

Please refer to our Return & Refund Policy for information regarding eligible returns and refunds.

Contact Us

For shipping-related questions or concerns, please contact us:

Email: peakpick083@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours.

Thank you for choosing Peakpick.