Refund policy

Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with Peakpick.

We strive to provide high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, please review our policy below.

Returns

We accept return requests within 7 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation is required.

  • The product must not show signs of misuse, damage, or alteration.

Non-Returnable Items

The following items cannot be returned:

  • Products damaged due to misuse or improper handling.

  • Products returned without original packaging.

  • Items marked as final sale or non-returnable.

  • Products returned after the return eligibility period.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide:

  • Order number

  • Description of the issue

  • Clear photos or videos of the product

After verification, we will arrange a replacement or refund at no additional cost.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional time to reflect the refund.

Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests may not be accepted.

Return Shipping

If the return is due to a damaged, defective, or incorrect product, return shipping costs will be covered by Peakpick.

For all other approved returns, return shipping charges may be deducted from the refund amount.

Contact Us

For any return, refund, or order-related inquiries, please contact us:

Email: peakpick083@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours.

Thank you for choosing Peakpick.